Website Support & Maintenance in Rochester, MN
Website Support
Ongoing Support, performance, and peace of mind.
Ongoing website support for businesses that want their site kept up-to-date, secure, and running smoothly. From content updates to technical fixes, we handle the details so your website doesn’t become a liability.
Have any questions? We’re happy to help!
Why Ongoing Care Matters
Proactive Care, Not Emergency Fixes
Once your website goes live, ongoing support is what keeps it stable and effective. Updates, backups, security monitoring, and performance checks all play a role in preventing downtime and unexpected issues.
With a care plan in place, you don’t have to troubleshoot problems or chase hosting support. You have a dedicated point of contact who knows your site and keeps everything running smoothly—month after month.
Support to keep your website working, even when you’re not thinking about it.
What’s in the Care Plan?
Website care is billed monthly, with simple, predictable pricing based on your site’s needs.
1) Updates & Optimization
We keep your site running smoothly and securely.
• Core updates handled
• Performance checked regularly
• Issues caught early
2) Monitoring & Protection
Your site can be restored if anything goes wrong.
• Regular backups saved
• Multiple restore points available
• Fast recovery when needed
3) Backups & Restore Points
Your site can be restored if anything goes wrong.
• Regular backups saved
• Multiple restore points available
• Fast recovery when needed
4) Monthly Reports
You see what’s happening without digging for data.
• Traffic overview
• Maintenance summary
• Clear monthly snapshot
fyi
Plans typically start at $99 / month and include ongoing updates, backups, security monitoring, and support. If you need occasional small updates or quick fixes, time is included each month—so you’re not starting from scratch every time.
faq
Do you offer web hosting + maintenance?
Sure do - we can offer to host your website(s) and tie it in with our maintenance plan for a discounted monthly or annual rate. Contact us for a quote!
Are there any set up or cancellation fees?
Nope! There are no setup costs and should you ever need to leave the plan, there are no cancellation fees. And the door is always open should you ever leave and decide to come back to the plan.
What happens if I pass on your plan?
- The site will not be optimized which leads to poor performance, slow loading times and a gradual loss of Google SEO rankings.
- The site's tools, plugins, themes and Wordpress itself will quickly go out of date which is the #1 leading cause of website hacks. It's incredibly important to keep ALL your website tools and plugins up-to-date.
- You'll have no backups or restore points so if the site get hacked or breached, you could lose all your content, pages and Google ranking.
- You won't get a monthly report overviewing your site traffic, page views, etc.
- Most importantly, you won't have us as your trusted webmaster to assist you with quick updates, tweaks, website issues, etc. Often you'll have to try getting a hold of your hosting company for any assistance.
Does my monthly update time roll over?
What if my site gets hacked while on the plan?
What if I have updates that require more than 1 hour?
What if I pass on the plan and my site gets hacked?
How fast do you get to the monthly updates?
We're pretty darn quick around these parts. We try to get to updates within 24-48hrs. As a monthly client, you always get top priority compared to clients who aren't on the plan.
Let's Get Started!
Ready to bring your vision to life? Contact Us and together we can craft a unique experience to capture the ideal audience & make sure they stick around. Reserve a free “Espresso Break” to brainstorm your Dream Website.
